Contact

Pinduofficial.com


Get In Touch. We're here to help

Every question matters to us. Whether you're enquiring about a timepiece, tracking an order, or need after-sales support — our team responds to every message personally.


Contact Us

Email Info@pinduofficial.com. Typical response within 24 hours


Customer Support Hours Monday – Friday 9:00 AM – 6:00 PM

Weekend enquiries are answered the following business day.


What Can We Help With?

  • Order tracking & delivery updates
  • Warranty claims & watch servicing
  • Returns & exchanges
  • Product questions & watch recommendations
  • Wholesale & partnership enquiries

Before You Reach Out

For the fastest resolution please include your order number, the model name of your watch, and a brief description of your enquiry when contacting us.


Our Promise: Every PINDU Watches customer receives a personal response. We do not use automated replies. Your message goes directly to our team.


3-Year Warranty · Tracked Delivery · Secure Checkout · Authentic Product Guaranteed

 

PINDU Watches operates out of New York, United States

Our team is available to assist with any questions, orders, or partnership inquiries. Reach us directly at Info@pinduofficial.com and we will get back to you promptly.