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Frequently Asked Questions
Find answers to common questions
We offer a 14-day free return policy on all unworn items with original tags attached.
Delivery typically takes 5–10 business days, though shipping times may vary depending on international destination and location.
Every order comes complete with:
- Your watch in its official box & premium packaging
- A microfiber cleaning cloth for easy maintenance
- Instruction manuals to help you get started
- Warranty documentation for your 3-Year Limited Warranty coverage
- Certificate of Authenticity verifying your watch is a genuine Pindu Watch
Buying from Pinduofficial.com ensures your watch is Authentic and covered by our 3-Year Warranty & official documentation, and paperwork
Yes! All customers receive a tracking number within 48 hours of placing their order, so you can follow your delivery every step of the way.